24/7/365 SERVICE PLAN


If you have an ADS Customer Service Plan that includes 24/7/365 service, please use
the contact information that you were provided to receive service.

If you do not currently have an
ADS Customer Service Plan that includes 24/7/365 service and would like to know more, please contact your Systems Designer, our office at 702-648-7474, or
Click Here for more information.


ONE YEAR WARRANTY


Acoustic Design Systems includes a 1-Year Warranty on all parts and labor for new products and installed systems. This includes both remote service and on-site service.

If you are not sure if your system is still under our one year warranty, please contact your Systems Designer or our office at
702-648-7474.


AFTER ONE YEAR


Most new systems that we install have Remote Management, Power and Network capabilities which allow us to solve most issues remotely. With these systems,
after the 1-year warranty period,
remote service is billed at a rate of $35 per hour with a 1-hour minimum, or if remote service is not an option, on-site service is billed at a rate of $85 per hour with
a 1-hour minimum.