24/7/365 SERVICE PLAN
If you have an ADS Customer Service Plan that includes 24/7/365 service, please use
the contact information that you were provided to receive service.
If you do not currently have an
ADS Customer Service Plan that includes 24/7/365 service and would like to know more, please contact your Systems Designer, our office at 702-648-7474, or
Click Here for more information.
ONE YEAR WARRANTY
Acoustic Design Systems includes a 1-Year Warranty on all parts and labor for new products and installed systems. This includes both remote service and on-site service.
If you are not sure if your system is still under our one year warranty, please contact your Systems Designer or our office at
AFTER ONE YEAR
Most new systems that we install have Remote Management, Power and Network capabilities which allow us to solve most issues remotely. With these systems,
after the 1-year warranty period,
remote service is billed at a rate of $35 per hour with a 1-hour minimum, or if remote service is not an option, on-site service is billed at a rate of $100 per hour with
a 1-hour minimum.